Privacy Policy

Effective Date: 22/05/2023

This Privacy Policy governs the manner in which globexo ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "your") off our website, mobile application, or other online services (collectively referred to as the "Services"). This Privacy Policy applies to all users, including those accessing our Services from Australia.

Information Collection

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our website, register on our Services, subscribe to our newsletter, fill out a form, or interact with our Services in any other way. The types of personal information we may collect include, but are not limited to:

Contact information (such as name, email address, mailing address, and phone number)
Demographic information
Payment information (such as credit card details)
User-generated content
IP address and device information
Cookies and usage data

2. Information Use

We may use the collected information for the following purposes:

To improve customer service and respond to your requests
To personalize user experience and deliver tailored content
To process payments and complete transactions
To send periodic emails or newsletters
To conduct research and analytics
To detect and prevent fraudulent or illegal activities
To comply with legal obligations

3. Information Protection

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Services.

4. Information Sharing

We may share your personal information with third parties for the following purposes:

Service providers: We may engage trusted third-party service providers to assist us in operating our business and providing the Services. These providers may have access to your personal information for performing their tasks but are obligated not to disclose or use it for any other purpose.
Legal obligations: We may share your information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.
Aggregated or anonymized data: We may aggregate or anonymize your information for statistical and analytical purposes, which may be shared with third parties without disclosing personally identifiable information.

6. Your Rights

As an Australian user, you may have certain rights regarding your personal information, including:

Right to access: You can request access to the personal information we hold about you.
Right to correction: You may request to correct any inaccurate or incomplete personal information we have about you.
Right to erasure: You can request the deletion of your personal information, subject to legal obligations or legitimate interests.
Right to object: You can object to the processing of your personal information for direct marketing purposes.
Right to data portability: You may request to receive a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our Services may contain links to third-party websites, plugins, or services. We have no control over the content, privacy policies, or practices of these websites or services and are not responsible for the practices employed by them. We encourage you to review the privacy policies of those third parties before providing any personal information.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy